FAQ

Need to resubmit any documents?
If you made a mistake on any of your application's documents, you can CLICK HERE to fill out the forms using DocuSign. If you prefer to hand-fill...
Tue, 15 Jan, 2019 at 2:17 PM
would like to know status about my wire transaction which i made today
In order to check the status of a prepaid payment, please submit a support ticket at Support@Green.Money providing the receipt of the payment made.
Tue, 15 Jan, 2019 at 2:45 PM
Do you perform background checks?
For information on our background check policy, please review our Terms and Conditions located at http://www.green.money/terms-and-conditions.
Tue, 15 Jan, 2019 at 2:51 PM
What will my rates be?
All rates are decided on a case by case basis after our underwriting department has fully reviewed your account. For a brief outline of our rate structure, ...
Tue, 12 Feb, 2019 at 3:37 PM
In india there is no routing number
In order to use our services, you will need a US Business Checking account with a valid US routing number. To make your deposits, you MUST have a US Business...
Wed, 16 Jan, 2019 at 2:52 PM
I was recently activated and I have questions on how to start.
If your Green account was recently activated and you have questions, please review your Welcome email, our How to Guides, and our FAQs. If you have any ...
Wed, 16 Jan, 2019 at 3:06 PM
How does direct deposit work for paying a bill?
Green does not offer any direct deposit options but we do offer you the ability to process billpay checks from your checking account. Any billpay processed t...
Wed, 16 Jan, 2019 at 3:15 PM
Referral status
For information on referrals, please submit a support ticket at Support@Green.Money.
Thu, 17 Jan, 2019 at 1:56 PM
Not allowing me to download the check
If you are experiencing any issues with the Green system, please submit a support ticket at Support@Green.Money.
Thu, 17 Jan, 2019 at 1:57 PM
What is the max transaction amount for a check?
For information on your account's max transaction amount, please submit a support ticket at Support@Green.Money
Thu, 17 Jan, 2019 at 3:18 PM