Merchant Knowledge Base

E-Verify and Live-Verify / Verification Services
At Green, we offer several types of verification services. Here are the options:  E-Verify  E-Verify is a super-fast electronic verification that is...
Mon, 22 Oct, 2018 at 1:30 PM
How Do I Enter a Canadian Routing Number or Canadian Check?
First, you need to CONTACT SUPPORT and make sure your account is approved for accepting and depositing Canadian Checks. Once you know for sure you can accep...
Mon, 22 Oct, 2018 at 1:33 PM
How Long Does it Take For a Refund to Post to My Customer's Bank Account?
Refunds take 7-days to post to the receiver's account. That is a general rule. It may take less time. However, we highly recommend you tell your customer...
Sat, 8 Apr, 2017 at 1:27 AM
I Recently Changed Banks. How Long Will It Take For My Deposits to Post to My New Account?
If you recently changed bank accounts a representative will look over the new information and activate the new account. Once the new account is approved, yo...
Mon, 22 Oct, 2018 at 1:35 PM
Recurring Payment Notices
If a client sets up a Recurring Payment will they receive an email every month reminding them the payment will draft? No. Our system does not currently send...
Sat, 8 Apr, 2017 at 1:43 AM
What Happens if a Email Receipt to My Customer Bounces?
If we send a FREE email receipt to your customer and it bounces back, we will automatically send a notice by mail. A mailing fee will apply.
Sat, 8 Apr, 2017 at 1:51 AM
What is a Combination Check?
A Combination Check is where you have a need to process a single check, followed by a recurring check. A good example would be payment for a new lease on a b...
Sat, 8 Apr, 2017 at 1:54 AM
What is an API? Do You Offer an API?
API stands for Application Programming Interface. The Green.Money API is perfect to allow your programmer to integrate your system into ours. If you are not...
Sat, 8 Apr, 2017 at 1:57 AM
What is an RMP?
RMP stands for RISK MANAGEMENT POOL. An RMP is NOT a reserve. It is a place that funds are sent to from a group of merchant accounts. The group of funds help...
Sat, 8 Apr, 2017 at 2:00 AM
What is ICL?
ICL stands for Image Cash Letter. For more information CLICK HERE.
Sat, 8 Apr, 2017 at 2:03 AM