Refunds take 7-days to post to the receiver's account. That is a general rule. It may take less time. However, we highly recommend you tell your customer 7-days.  To issue a refund on a Check, you have processed follow these instructions:

1. Log into your account.

2. Go to CHECKS on the menu bar.

3. Click on CHECK SEARCH.

4. Locate the transaction.

5. Click on GO TO under the Actions Column.

6. Click on DO REFUND under the Refund Column.

7. Review the information on the screen and click on the SUBMIT REFUND button at the bottom of the screen.