To issue a refund on a Check you have processed follow these instructions:

1. Log into your merchant account at Green.Money.

2. Go to CHECKS on the menu bar.

3. Click on CHECK SEARCH.

4. Locate the transaction.

5. On the far right under ACTIONS click on GO TO.

6. On the far right under REFUND click on DO REFUND.

7. Review the information on the screen and click on the SUBMIT REFUND button at the bottom of the screen.  

***Refunds may take 7-10 days to post to the receiver's account***