How long can a customer refund an echeck
Modified on: Thu, 29 Nov, 2018 at 3:37 PM
You can issue a refund to your customer any time you like, up to one year from the date of the echeck.
If you are asking how long a customer can request a chargeback; it depends on the situation. In most cases, a customer can request a chargeback from their bank up to 90-days from the date of the transaction, or 3 statement cycles. If the customer claims outright fraud, they may be eligible for a chargeback by law up to 365-days after the transaction processed.
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