Merchant Knowledge Base
We charge $4.00 per billpay processed, whether it is sent to an address or a bank account. We do offer an overnight service that costs more. If you send a lo...
Mon, 22 Oct, 2018 at 1:07 PM
To view your Fee History follow these instructions: 1. Log into your account. 2. Go to REPORT on the menu bar. 3. Click on FEE HISTORY. To ge...
Wed, 5 Apr, 2017 at 1:10 PM
We bill extra on Checks Processed for the following reasons: 1. We may bill extra for Electronic or Live Check Verification. 2. You did not provide ...
Wed, 5 Apr, 2017 at 1:16 PM
Green is an Internet Payment Gateway. We are open for business 24/7/365 unless our servers are down for maintenance or there is a large internet outage (whi...
Mon, 22 Oct, 2018 at 1:09 PM
Yes, you may assign additional users to your account, and even give them specific permissions. To add a user and assign permissions, follow these instructio...
Fri, 7 Apr, 2017 at 3:47 PM
Yes. You may make deposits to as many U.S. bank accounts as you wish. We can set the system to rotate your deposits into accounts by percentage. As an examp...
Fri, 7 Apr, 2017 at 3:58 PM
No. Money Orders and Cashier's Checks must be presented to your bank directly. If you receive a Money Order or Cashier's Check, please contact your...
Fri, 7 Apr, 2017 at 4:02 PM
No. We cannot stop a refund once it has been processed. Once we send the refund information to the bank or refund check by mail, you must contact your bank a...
Fri, 7 Apr, 2017 at 4:04 PM
The Green Live-Verify bank list is proprietary. We do not publish the list of banks that support Live Verification of Funds. There are thousands of banks in...
Mon, 22 Oct, 2018 at 1:12 PM
We have a Live Demo account. To use it follow these instructions: 1. Go to Green.Money and click on LOGIN in the upper right corner. 2. Enter Username...
Fri, 7 Apr, 2017 at 4:12 PM